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Experience level:
More than 5 years
Education level:
Master
Languages:
Russian: Native
English: C1
Serbian: B1
Highly organized professional with strong experience in service coordination, administrative support, and cross-functional project oversight.
Adept at coordinating teams, optimizing resources, and maintaining clear communication with stakeholders at all levels.
• Oversaw and optimized the process of signing maintenance contracts with external contractors.
• Managed full documentation cycle for IT maintenance tendering processes.
• Took part in preparation of annual budgets, analyzing expenditure structure, identifying risks, and implementing cost optimization measures.
• Ensured compliance with contractual obligations — pricing, payment terms, timelines, and work scope.
• Supervised claims handling and mutual settlements with partners.
• Maintained compliance with internal KPIs within area of responsibility.
• Trained and mentored new and current department staff.
• Registered financial documents (contracts, invoices) in SAP ERP system.
• Organized budget reservations and payment schedules with contractors.
• Managed claim-related activities and accounts payable control.
• Trained and mentored new and current department staff.
• Managed documentation flow in CRM and provided general administrative support.
• Coordinated advertising sales, including client communication and contract preparation.
• Collaborated with editorial and design teams on ad layouts and magazine production.
• Prospected potential clients and delivered sales presentations.
• Consulted clients on optimal advertising solutions based on cost and target audience.
• Maintained strong client relationships and ensured timely payments.
• Oversaw preparation and signing of advertising contracts.
• Cooperated with editors and designers on ad layouts and magazine layout planning.
• Conducted student assessments and organized class schedules.
• Coordinated teachers’ workloads and managed educational materials procurement.
• Maintained the student database and conducted both inbound and cold sales.
• Organized summer language camps and other school events.
• Customer communication
• Scheduling and coordination
• Documentation and data entry
• Spreadsheets and reporting
• Email and system-based communication
• Multitasking and attention to detail