E-commerce and Sales Manager (CV must be submitted in Serbian)

Premium Beauty Beauty salon

Location:

Belgrade

Type:

Full-time

Salary:

200.000 – 250.000rsd

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Premium Beauty Beauty salon

E-commerce and Sales Manager (CV must be submitted in Serbian)

Premium Beauty is an exclusive hair salon and beauty studio that values elegance, top-level service and a distinctive aesthetic identity. We are the market leader in the country and the region in hair straightening and hair care thanks to advanced techniques, a professional team and carefully selected products. Our team doesn’t just provide hairdressing services — we create unforgettable experiences for our clients. If you see beauty in details, keep up with trends and want to work in an inspiring environment, we invite you to become part of our team.

Requirements

We are looking for:

• 2–4 years of experience in e-commerce/sales (preferably in beauty, fashion or premium retail).
• Experience with Shopify/WooCommerce (or similar platforms), GA4, Pixel/Events, and email marketing automation (Klaviyo/Mailchimp).
• Understanding of CRM/booking systems (Fresha/Narcisa or similar) and working with prices, discounts, coupons.
• Experience in B2B sales/export (inquiries, offers, negotiations, contracts, logistics).
• Languages: Serbian, Russian and English are mandatory.

Key responsibilities

Your responsibilities:

• You grow online sales (education programs, products, gift sets) and appointment bookings — as if it were your personal mission.
• You optimize the online store and user experience (speed, UX, checkout, payments, delivery).
• You create and implement marketing campaigns (email/SMS, influencers, partners) and manage the sales funnel from lead to purchase/booking.
• You develop B2B and export: partnerships and distributors in the region and abroad (contracts, price lists, targets).
• You manage KPIs: ROAS, CAC, AOV, LTV, conversion rate, daily/monthly reports and action plans.
• You coordinate the e-commerce calendar with the salon, education programs, magazine and warehouse.

What the company offers

What we offer:

• A key position with direct impact on brand growth.
• Freedom to create and implement sales strategies with team support (creative, SMM, administration).
• Budgets and tools to measure campaign effectiveness + clearly defined KPI-based bonuses.
• A premium work environment, continuous learning and the opportunity to expand into new markets/channels.

Additional Information

Preferable:

• Experience working with influencers/affiliate sales, marketplaces and payment systems (Stripe/PayPal).
• Knowledge of Excel/Sheets for preparing offers, profitability analysis and forecasts.
• A strong communication style and alignment with our visual standards.

Note: CV must be submitted in Serbian.

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