– Administrative support
– Create a positive and welcoming environment for members and guests.
– Answer all incoming telephone calls and emails.
– Coordinate with neighboring departments including sales, marketing, accounting, HR, IT, and
projects for membership contracts, invoices, etc.
– Provide the highest service, manage members’ complaints and inquiries at the soonest time possible.
– Assist members with any special requirements throughout their stay at Beon: supervise move-ins and
move-outs of the members, support on onboarding.
– Keep the kitchen area up (brewing coffee, loading/unloading dishwasher, etc.).
– Monitor deliveries and mail. Handle incoming and outgoing packages.
– Provide clients with basic IT support: app download, Wi-Fi troubleshooting, Zoom meetings, etc.
– Monitor the appearance of cleaning staff, technical service and security services, monitor their
compliance with service standards.
– Purchase of consumables and manage inventory and stock
– Prepare the requested reports for the Operations Manager.
– Assist the Event Manager in organizing internal and external events
– Administrative support (printing, scanning documents, ordering couriers).