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Content / Product Manager

Novi Sad
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Location:

Novi Sad

Birthday date:

12/02/1996

Experience level:

Education level:

Бакалавр / Bachelor

Languages:

About

Work experience

Cheelee Senior Moderation Team Lead • Lead the international department of a newly established startup focused on social media. • Managed a team, mentored new teammates, and collaborated with the accounting department. • Responsible for hiring and onboarding new colleagues. • 4 new colleagues became workers of the month according to periodical metrics. • Developed a system of motivation and training for teammates with low performance metrics. October 2023 – present time
TikTok Russia LLC Content Manager (Live Streaming) • Led the newly founded department of live streaming, responsible for content safety and teamwork coordination. • Successfully launched a new department, building it from the ground up. • Exceeded content moderation targets, ensuring a high-quality user experience. • Demonstrated exceptional leadership and teamwork skills. December 2021 – December 2022
TikTok Russia LLC • Managed content safety for the platform’s short video content. • Achieved best moderation metrics in the team with an average of 1200 cases per shift. • Maintained a 98-100% accuracy average for 36 months. • Successfully maintained the product’s smooth operation and user-friendly experience. • Built a trustworthy connection between teammates for better collective performance. September 2019 – December 2021

Education:

South Ural State University – Institute of Linguistics and International Communications – Foreign Region Studies (China) – 2018

Key skills:

Project Management, Content Moderation, Team Leadership, International Collaboration, New Department Establishment, Team Motivation and Training, English (C1), Mandarin Chinese (B2), Russian (C2), Japanese (A2), German (A2)

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