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Experience level:
1-3 years
Education level:
Master
Languages:
Russian: Native
English: B1
Serbian: B1
Well-motivated person with strong hard and soft skills, quick learned and fast adaptation to different terms and conditions.My best side is responsible mindset, and a genuine interest in professional growth
Managed a team of 12 people, including 4 kitchen staff and 8 dining room staff, ensuring a high level of restaurant service for guests.
Ensuring all aspects of operations: accounting and inventory management, maintaining and developing
relationships with various suppliers and representatives, coordinating kitchen and dining room operations to ensure high
quality service and quality
• Daily coordination of restaurant operations, including opening and closing.
• Controlling the restaurant’s budget and finances
• Ensuring high-quality customer service, as well as responding to and resolving customer complaints.
• Organizing staff work schedules and weekly shift schedules, evaluating staff performance
and providing feedback.
• Controlling product quality, searching for new suppliers, monitoring inventory levels, and ordering products as needed.
• Overseeing the updating of standard procedures in all aspects of the company’s operations, with a particular focus on customers.
• Worked closely with kitchen staff, service staff, and management to develop menus
and provide customer service.
• Controlled operating costs, identified measures to reduce waste, and assessed future needs for food,
kitchen utensils, and cleaning supplies.
Organization and control of cargo transportation from the customer to the end user.
Planning and coordination with drivers, preparation of necessary documents
and waybills, cost optimization, resolution of force majeure issues and emergency
situations.
– Team leadership and staff management
– Customer service and guest experience focus
– Shift planning and daily operations management
– Strong communication and conflict resolution skills
– Time management and multitasking
– Attention to quality, cleanliness, and standards
– Problem-solving and decision-making
– Responsibility and stress resistance