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Менеджер, управление персоналом, обучение персонала

Belgrade
Added: 21.05.2024
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Location:

Belgrade

Birthday date:

22/12/1994

Experience level:

Education level:

Бакалавр / Bachelor

Languages:

About

I have such skills as: – motivation, – a positive attitude in all spheres of life, – I go to the very end and always achieve my goals, I know how to find a common language with all people, I do sports (running, skiing in winter). I’m ready to learn!

Work experience

– Coffeeshop Company – Cafe Manager/ Cafe Director/ Cafe Territorial Manager Start of work – 2016 End- 2024 With seven years of dedicated leadership experience, I have overseen the operations of three European coffeehouses simultaneously, including a flagship venue employing over 40 staff members. Throughout my tenure, I have demonstrated proficiency in effectively managing various aspects of the business: 1. Human Resources: I meticulously crafted work schedules and staffing plans, optimizing resource allocation to achieve a 19% reduction in labor costs. 2. Financial Management: By implementing rigorous price control measures and sourcing high-quality yet cost-effective supplies, I consistently delivered on cost efficiency targets, achieving a remarkable 30.2% reduction in operational expenses and ensuring a healthy profitability margin of 25%. 3. Information Management: Embracing a proactive stance, I remained actively engaged in the rapidly evolving business landscape. For instance, during the pandemic, I swiftly adapted operations to a takeaway format, preserving both the company’s reputation and its operational integrity. In summary, my tenure as a leader has equipped me with a comprehensive skill set in personnel management, financial stewardship, and operational agility, enabling me to navigate complex challenges and drive sustained business success.

Education:

– Санкт- Петербургский Государственный Университет Технологий и Дизайна / SAINT PETERSBURG STATE UNIVERSITY OF INDUSTRIAL TECHONLOGIES AND DESIGN. – Менеджмен / MANAGEMENT – Логистика / Logistics – 2013

Key skills:

HR management skill, budget planning skill, Excel /Word /1C program/ IIKO program skills, ability to identify competitors in the market, English language proficiency at B1 level, responsiveness, stress tolerance, punctuality, result orientation, critical thinking etc.