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Experience level:
More than 5 years
Education level:
Languages:
Russian: Native
English: B2
Serbian: B1
Detail-oriented Risk & Operations Specialist with a strong technical background and 2+ years of
experience in fintech and IT operations. Expertise in real-time transaction monitoring, fraud investigation,
and risk mitigation. Proven ability to analyze complex data patterns, manage administrative tools, and
ensure the integrity of financial systems.
Performed detailed technical verification of print layouts and documents to ensure
100% accuracy before final production. Managed complex layouts for books and
magazines, utilizing specialized software for editing and formatting. Maintained
high production standards while meeting strict deadlines in a high-volume
printing environment.
Conducted remote technical consultations, managing complex customer inquiries
and maintaining high trust levels in a distributed environment. Handled order
processing and technical specifications verification.
Handled customer inquiries and resolved complaints in a fast-paced retail
environment. Managed inventory, cash operations, and maintained high service
standards.
Ensured strict adherence to technical safety protocols and regulations during
complex installations. Provided professional advice to private and corporate clients
on system efficiency and security. Diagnosed and resolved technical issues in high-
pressure environments, maintaining a 100% safety record.
Executed real-time risk assessment and transaction monitoring for high-volume
payment processing. Performed deep-dive investigations into user behavior and
financial statements to ensure AML/KYC compliance.
Skills
Risk & Compliance: Transaction Monitoring, Fraud Detection, Account Investigation, AML/KYC
fundamentals, Risk Mitigation, Cross-border payment reconciliation, Identity verification, Fraud pattern
recognition
Technical: Linux (Debian-based), Windows Server, System Administration, Log Analysis, Troubleshooting,
MS Office (Excel, Word).
Soft Skills: Conflict Resolution, Analytical Thinking, High Responsibility, Detailed Documentation, Customer
Consulting.