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Experience level:
More than 5 years
Education level:
Higher
Languages:
Russian: Native
English: B1
I have more than fifteen years of experience in various types in hardware and software troubleshooting, fixing and repairing and updating PC, laptops, installing different types of software (nonLinux). Not a stranger with video-surveillance and video-broadcasting (video-conference) systems in troubleshooting scope. Setup and install computer workstations based on colleagues needs, according to budget and technical task assigning by superior employee, that include: searching, buying, installing and setting up various equipment. Maintaining a register of consumables and software. Made network setup of workstations, printers and other office equipment. Carrying out inventory process.
IT support for computer workplaces (workstations) (more than 300), software and hardware troubleshooting.
Setting up and block repair of PC and laptops. (assembling/disassembling without soldering)
Installing new workplaces (workstations). Hardware (if needed), software, setting up network connections. Installing special software (for accountants, construction engineers and so on).
Remote support, software troubleshooting and consulting about software features of territorial medical representatives.
Maintaining office equipment: changing consumables and making light repair. Also interacting with service providers if serious repair was needed.
Maintaining 20 Multi Functional Printing Units Canon. Light repair, troubleshooting printing software and hardware.
Solving issues that were received from users (more than 400 including VIP) via phone, email and service desk software.
Setting up new workstations according supervisor assigning tasks.
Maintaining and troubleshooting conference rooms equipment.
Maintaining workstations in two company’s offices. Installing software, setting up and repairing (if needed) hardware.
Selecting, purchasing, installing software and hardware for specific employees tasks.
Setting up network connections.
Troubleshooting various user requests both from employees and external bank’s clients.
Installing and setting up video-surveillance system.
Consulting customers about wide scope of computer equipment including PC, Monitors, Printers, Scanners, Copiers, Laptops and software.
Work with cash-machine and accountant software.
Providing regular inventory process.
Installing software and setting up recently bought hardware PC, laptops.
PC, laptops hardware and software troubleshooting
Assembling, disassembling hardware PC, laptops (if possible) (without soldering)
Install and setup different types of software. (non-linux)
Selection and procurement of components and office equipment according to client’s (employer) needs
Communication with hardware and software vendors during purchasing process of tools, software and hardware
Experience in installation, setup software via remote access solutions like teamviewer
Setting up user’s rights in windows-base server systems Active Directory)