Administrative and customer service professional with experience in compliance, administration, and client relations. Strong communication and organizational skills with an international work mindset. Based in Ethiopia and open to relocation opportunities in Europe.
Work experience
Legal & Compliance Officer / Account Manager
R&D Entrepreneurship & Outsourcing Center PLC
01/01/2019 up to01/03/2026
• Managed HR outsourcing operations and prepared 300+ employment contracts.
• Maintained HR documentation and ensured compliance with employment regulations.
• Coordinated with international clients and employees from different nationalities.
• Supported recruitment processes, including documentation and onboarding coordination.
• Managed administrative records and compliance reporting.
Football Data Analyst & Quality Checker
Football Data Analyst & Quality Checker
R&D Entrepreneurship & Outsourcing Center PLC
01/01/2014 up to 01/01/2019
• Collected and analyzed football performance data using specialized analytics software.
• Verified and validated match data to ensure accuracy before submission to clients.
• Worked within a structured quality control system for sports analytics reporting.
• Contributed to one of the first football analysis platforms in Africa
Education:
Addis Ababa University
Faculty: Law
Specialisation: Law
Graduation year: 2013
Key skills:
• Customer service and front desk communication with clients and visitors
• Strong organizational and administrative support skills
• Ability to manage multiple tasks and maintain accurate records
• Professional phone and email communication
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Problem-solving skills and ability to remain calm under pressure
• Quick learner and adaptable to new systems and work environments