Business and Operations Assistant with experience in EdTech. I specialize in process management and bring a strong analytical and systems-thinking approach. I help structure workflows, coordinate projects, and ensure their smooth execution.
Work experience
Business Assistant / Operations Coordinator
Self-employed | EdTech (B2C online English learning) | Moscow
Oct 2024 — Present
– Structured and streamlined internal processes, reducing operational chaos and improving workflow transparency;
– Implemented a task and project tracking system in Notion, managing priorities and workload distribution to support multiple projects simultaneously;
– Coordinated external contractors (developers, designers, SMM specialists, legal advisors): defined tasks, monitored deadlines, quality, and delivery;
– Supported the development, packaging, and promotion of educational products;
– Conducted analysis of digital tools, prepared comparative reviews and provided recommendations for decision-making;
– Participated in hiring and onboarding processes, ensuring smooth integration of new team members into workflows.
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– Выстроила и систематизировала внутренние процессы, что снизило операционный хаос;
– Внедрила систему управления задачами и прогресса проектов в Notion, контролировала приоритеты и распределение задач для эффективной работы над несколькими проектами одновременно;
– Координировала работу подрядчиков (разработчики, дизайнеры, SMM, юристы): формулировала задачи, контролировала сроки, качество и выполнение;
– Поддерживала процессы упаковки, разработки и продвижения образовательных продуктов;
– Проводила анализ цифровых инструментов, готовила сравнительные обзоры и рекомендации для управленческих решений;
– Участвовала в найме и онбординге специалистов, обеспечивая их быстрое включение в рабочие процессы.
Education:
Saratov State University
Faculty: Sociology
Specialisation: Sociology
Graduation year: 2022
Key skills:
– Process & project coordination, task management, process optimization, execution control, prioritization, planning, Agile; – Executive support, calendar management, administrative support, time management, meeting coordination; – Analytical thinking, data collection and analysis, systems thinking, problem-solving, organizational skills; – Business communication, stakeholder communication; – Notion, Google Docs, Miro, Figma, presentation preparation; – AI tools, working with neural networks; – Recruitment support, onboarding;