I have been managing teams in hotels and in practice doing a lot of HR work: hiring people, running interviews, training, and helping new employees to adapt. I know how to build a Team from scratch, understand people quickly, and organize work so the team runs smoothly without constant stress. Now I want to move fully into HR / recruitment and grow in this field.
Work experience
Front Office Manager (only pre-opening)
Avenir Hotel 4*, Saint Petersburg
May 2025 - October 2025
Hired a team from scratch (interviews and selection)
Trained new employees
Created instructions and work processes
Supported team during adaptation
Front Office Manager
VALO Hotel City (1100 rooms, 2 hotels 4* and 5*)
May 2023 - February 2025
Hired and trained employees
Conducted interviews
Worked on team motivation and retention
Resolved internal conflicts
Improved work processes
Shift Leader
Lotte Hotel 5*
January 2022 - April 2023
Managed daily team operations
Helped new employees adapt
Solved people-related issues
Guest Experience Supervisor
Marriott Courtyard 4* Hotel
August 2021 - December 2021
Worked with team training
Resolved conflict situations
Shift Leader
Kempinski Hotel, Saint-Petersburg, 5*
May 2022 - December 2022
Supervised team work
Supported training of employees
Education:
SPBETU LETI, Saint-Petersburg
Faculty: Faculty of Humanities
Specialisation: Intercultural communication and linguistics
Key skills:
Recruitment (screening, interviews, hiring decisions) Onboarding and adaptation Training and team development Conflict resolution Giving feedback and managing performance Workforce planning and scheduling Creating instructions and processes Working with large teams