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Belgrade
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Location:

Belgrade

Birthday date:

26/07/1997

Experience level:

3-5 years

Education level:

Master

Languages:

Russian: Native

English: Native

About

Work experience

Administrative & Russian-speaking Client Support

Medimall IVF Clinic

Feb 2025 - Present

Maintaining patient records and updating
databases
Customer service and front desk support
Assisting Russian-speaking patients
(communication and support)
Prescription handling and coordination with
doctors
Entering ultrasound and fetal medicine data during
examinations
Utilized Diagnosis, Astraia, EpsilonSmart

Legal Secretary

MBG Consulting Services - Mouzenidis Group

Apr 2024 - July 2024 / Jul 2022 - Mar 2023

Assist of legal services and procedures
Document preparation, filing and
organization
Translation and interpretation services
Utilized CRM

Foreign Market Specialist

Vitruvius Development

Jul 2023 - Sep 2023

Communication with foreign stakeholders
Perform market research
Social Media management
Created and distributed newsletters using
Mailchimp

Trainee Assistant

Notary Public Firm Zervogianni-Iliopoulou

Dec 2022 - Feb 2023

Secretarial duties
Handle archive records
Utilized B-symbolaio

Sales Assistant

Mozik

Apr 2021 - Jun 2022

Serve customers and handle any returns and
refunds
Participating in inventory management
Unpack deliveries, stock shelves and
arrange displays
Utilized SoftOne, Slack

There is more work experience in my CV*

Education:

University of the Aegean

Faculty: Mediterranean Studies

Specialisation: International Relations & Organisations

Graduation year: 2020

International Hellenic University

Faculty: School of Humanities, Social Sciences and Economics

Specialisation: Art Law and Arts Management

Graduation year: 2026

Key skills:

Administrative Support & Office Management

Client Communication & Customer Service

Document Preparation & Record Management

CRM Systems & Database Management

Market Research & Analysis

Social Media Management

Email Marketing (Mailchimp)

Computer Literacy (MS Office, general systems)

CRM Tools

Mailchimp (newsletter creation & distribution)

SoftOne, Slack

Astraia, Diagnosis, EpsilonSmart

Canva (basic design & social media content)

Time Management & Multitasking

Attention to Detail

Strong Organizational Skills

Ability to Work Independently & in Teams

Adaptability & Fast Learning

Problem-Solving

Excellent Verbal & Written Communication

Cross-cultural Communication (international clients)

Translation & Interpretation (Greek–Russian–English)

Event Coordination & Volunteer Team Leadership