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Experience level:
0-1 year
Education level:
Languages:
Russian: Native
English: B2
Psychology student with one year of client-facing experience in an insurance company. Strong communication skills, confident personality, and ability to create a positive atmosphere.
Fluent in Russian and English (B2) with experience communicating with international clients. Highly motivated to relocate to Serbia and build a career in an international environment. Ready for flexible schedule and overtime work.
* Answering calls and greeting clients
* Managing appointments and office operations
* Handling documents (policies, contracts, filing)
* Assisting clients with basic inquiries
* Supporting insurance agents and managers
* Maintaining client database (CRM)
* Processing payments (if required)
* Managing emails and correspondence
Strong verbal and non-verbal communication
Confident presentation skills (on-camera and live)
Client-facing experience (insurance administration)
Multilingual communication (Russian native, English B2)