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Experience level:
1-3 years
Education level:
Vocational secondary
Languages:
Russian: Native
English: B1
I always show a sincere desire to help clients, including politeness, active listening and empathy when solving problems.
I stand out for my friendly, energetic and professional demeanor, as well as my constant attendance, punctuality and flexibility in scheduling.
I conducted contractual work with the company’s employees, updated and provided reports on the labor market, the number of employees of the company and the amounts spent on work with outsourced employees. I supervised internal promotions (referral programs, insurance programs) and interacted with related departments on HR issues.
In this position, I interacted daily with related departments and employees of the company – up to five hundred people per week: received and processed tickets for the preparation of HR documents (certificates from the workplace, specifications, copies of documents, income information) – up to one hundred eighty requests per week. One of the important tasks at the position was to optimize HR processes: instructions, templates, automation of personnel processes
As an assistant at the company, I received and processed applications for staff employment – up to one hundred applications per month and coordinated office visits by employees for employment. I interacted with candidates, including foreign ones, on issues of employment in the company; helped the department with document management and updated the company’s regulations.
I was engaged in pre-sale preparation of goods; advised customers on the store’s assortment; worked at the checkout and helped with cashless /cash payments; fulfilled the general sales plan of the store. I received positive feedback from colleagues (including in the book of suggestions from customers) on the quality of work and interaction.
– Oral and written communication skills
– Attention to details
– Customer Focus and Service
– Punctuality, and flexibility with scheduling.
– Positive Attitude and Reliability
– Product Knowledge & Commercial Awareness