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Cabbage Hostel
Administration, Hospitality, Management
Receptionist
Hostel
Requirements
Customer Service Excellence: Excellent interpersonal and communication skills to provide a welcoming environment for guests.
Languages: Proficiency in English (and other languages if required).
Technical Skills: Ability to use office software, booking systems, and handle phone calls professionally.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Professional Appearance: Presentable and professional demeanor at all times.
Key responsibilities
Guest Reception: Greet visitors, answer phone calls, and respond to emails in a professional and timely manner.
Check-in/Check-out: Manage the arrival and departure process efficiently.
Reservations: Handle bookings, cancellations, and inquiries regarding services or facilities.
Administrative Support: Maintain records, prepare documents, and assist with general office tasks as needed.
Problem Solving: Address guest complaints or requests promptly to ensure high satisfaction.
What the company offers
Accommodation: We provide housing for our employees.
Meals: Complimentary breakfast is provided.
Other conditions: Additional terms, schedule, and compensation will be discussed individually during the interview.
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