Experience level:
Education level:
Languages:
Russian, native speaker
English, A2
February 2015 — September 2016
1 year 8 months
TWO STICKS
Bartender
Preparing cocktails according to the TTK;
Conducting inventories;
Assistance in compiling the menu;
Conducting studies;
Ordering products for the bar.
June 2016 —
February 2017
9 months.
TWO STICKS
Waiter
Quality service to guests;
Compliance with service standards;
Fulfillment of planned indicators;
Creation of an atmosphere of comfort and hospitality.
February 2017 —
March 2019
2 years 2 months TWO STICKS
Restaurant manager (last year deputy manager)
search and training of personnel;
improving the efficiency of personnel sales;
individual approach to guests and each restaurant employee;
knowledge of standards and table setting;
training in providing sincere service;
fulfillment of assigned UR tasks;
reception of goods;
control of product sales dates;
participation in inventory;
ensuring cleanliness and order in the restaurant;
Working with force majeure situations;Working with documentation;
Knowledge of fire safety;
Knowledge of instructions for state inspections.
Replacing the restaurant manager and performing the duties of this position.
March 2019 —
March 2020
1 year 1 month. TWO STICKS
Restaurant Director
Full organization and control of the restaurant;
Service organization, quality control of food and drinks in accordance with accepted
standards;
Management of the restaurant economy, guest loyalty, achievement of planned
indicators;
Increase in sales, profit and productivity, budget planning;
Implementation of marketing programs;
HR management (recruitment, adaptation, training, retention of personnel, performance
assessment and career development of employees);
Document flow control;
Maintaining corporate culture;
Control and conducting planned inventories.
April 2020 —
June 2021
1 year 3 months
Feromon
Saint Petersburg
Territorial Director of 3 restaurants
Opening of one establishment (management from the beginning of the renovation)
Organization of the company’s business processes:
-Organization of the work of 3 establishments;
-Ensuring a stable life cycle;
-Marketing;
-Personnel;
-Organization and holding of events (stand up, live music, events for
holidays);
-Holding banquets;
-Accounting in a single Iiko program;
-Technological maps;
-Working with the cash register;
-Inventory;
-Motivational program for employees;
-Accounting for working hours;
-Building internal and external reports;
-Working with suppliers, procurement.
Personnel:
-Development of a staffing schedule;
-Planning of the payroll;
-Writing and implementing job descriptions;
-Drawing up staff work schedules;
-Calculating wages;
-Training and education;
-Analysis of work results by means of meetings;
-Discipline management;
-Organization and coordination of work;
-Full control of kitchen work;
-Conducting bar training, bar and kitchen work.
June 2021 —
December 2021
7 months
Parus
Development Director
PROJECT WORK.
-Writing standards
-Working with the company’s image
-Searching for and training personnel
-Establishing internal processes
-Marketing
June 2022 —
September 2022
4 months
Blue Lagoon
Restaurant Manager
CONTRACT WORK.
Work in two restaurants – Mishka (premium segment), Los-Losos:
-Organization of restaurant work during the buffet line and A la Carte;
-Drawing up schedules, maintaining timesheets;
-Orders of household goods, conducting inventories;
-Staff training;
-Control of cash discipline;
-Organization and holding of banquets;
-Organization and control in holding Chef’s Table;
Peter the Great St. Petersburg Polytechnic University
Institute of Industrial Management, Economics and Trade, State and Municipal Administration
Personnel management, personnel search, personnel training, document flow, hospitality, management, marketing