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Business development, customer care service

Belgrade
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Location:

Belgrade

Birthday date:

10/12/1985

Experience level:

Education level:

Incomplete higher

Languages:

Russian

English

Serbian

Hungarian A2

About

I am 39 years old professional in b2b business development
and customer support. 20 years of work experience in
russian and international companies. Open to the new
projects and challenges.

Work experience

BDO Unicon Outsourcing Russia
Job: Head of business development
Iron mountain CIS
Job: Deputy of the head of department

Edicuation:

Moscow state university
Faculty: Law

Key skills:

Project Management
Developing client relationships to maintain customer
loyalty
Proposing solutions based on customer needs
Handling complaints and maintaining customer
satisfaction
Team management
Directing and managing sales projects
Establishing and maintaining client relationships
Developing and implementing sales strategies
Handling complaints and maintaining customer
satisfaction

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