– Communication with the main office at various stages of client support
– Control and support workers of 7 outlets
– Record keeping and archivating
– Working in CRM-system Bitrix24
– Working in MS Excel
– Working in 1C
– Collecting and sending orders with Avito, SDEK, Boxberry
– Acceptance and shipment of customer orders and returns
– Processing payments and issuing customer orders
– Warehouse working
Office administrator
Sputnik
05.2023-05.2025
– Control, planning and accounting of the office and employees work
– Communication with other departments of the company, fulfillment of management tasks, rescheduling office work if necessary
– Search and recruitment of employees, conducting interviews, workplace adaptation
– Acceptance, processing incoming correspondence, checking documentation for correctness
– Accounting of incoming and outgoing correspondence
– Archivation of documentation
Education:
Tver State University
Faculty: Psychology
Specialisation: Organizational psychology
Graduation year: 2021
INO CPE "Yandex EdTech"
Faculty: Design
Specialisation: Motion Designer Extended Program Professional Training Course
Graduation year: 2025
Key skills:
– Ready to communicate with different people – Initiative – English (B1), German (A2) – Multitasking – Efficiency and honesty – Advanced PC user – MS Office, Adobe