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Experience level:
3-5 years
Education level:
Incomplete higher
Languages:
Russian: Native
English: B1
Serbian: B1
As a passionate and detail-oriented professional, I excel at skillfully solving a variety of tasks in a rapidly changing environment. My strong presentation, organizational and communication skills, combined with a flexible approach, perfectly match the dynamic needs of the company.
Responsibilities:
Communication with clients, sending lessons to clients and creating chats in Telegram
Presentation of the company’s products to clients
Compilation of analytical data, maintaining spreadsheets in Google Docs, maintaining an up-to-date employee database, assistance in the calculation of wages, bill collecting
Achievements:
Created a Google spreadsheet that helped sort student data, which reduced school preparation by 30%.
Developed a distribution scheme for lessons, which led to a reduction in the time for sending lessons by 50%
Responsibilities:
Communicating with customers, accepting, sorting and sending orders, interaction with couriers and their supervision during deliveries
Presentation of the company’s products to clients
Accounting and sales analysis, responding day-to-day business queries, execution of office work orders, compilation of customer databases
Administrative support for employees
Achievements:
Wrote a script for communication with clients, which reduced the time for communication by 20%
Developed a checklist of needs for employees, which increased their efficiency by 25%
Created and maintained an up-to-date delivery map, which reduced the delivery time of orders by 30%
HARD SKILLS
HR Administrative Experience
Language Proficiency
Computer Proficiency
Knowledge of HR
Event Organization
Knowledge of Legal and Policy Procedures
Corporate Experience
Work in Google Docs and MS 365
Work in Canva
SOFT SKILLS
Attention to Detail
Adaptability and Flexibility
Strong Communication Skills
Organizational Skills
Presentation skills
Initiative and Integrity
Collaboration
Stress resistance