Experience level:
More than 5 years
Education level:
Higher
Languages:
Russian: Native
English: B1
Experienced sales and lead generation professional with over 10 years in client-focused roles across tech retail and iGaming industries. I specialize in building strong client relationships, identifying high-quality leads, and consistently exceeding performance targets. With a background in both B2C and B2B sales, I bring a proactive mindset, excellent communication skills, and a proven ability to work independently or within international teams. Passionate about delivering value and growing meaningful partnerships.
Conducted research and analysis of existing partners who had already integrated InOut games (operators, platforms, aggregators, affiliate brands).
Identified decision-makers responsible for working with game providers (Casino Manager, Game Provider Manager, etc.).
Initiated contact via LinkedIn, Telegram, email, and databases from industry conferences.
Started conversations and arranged meetings with account managers or department heads.
Managed leads until handover to the account manager: created CRM cards, wrote brief descriptions, and passed them on for further work.
Worked closely with the head of the AM team and regularly provided reports on the sales funnel and lead quality.
Was responsible for developing the client base and maintaining user loyalty, including re-engaging and bringing back active clients.
Provided ongoing support and consultation to clients, ensuring a high level of service and efficient resolution of issues.
Actively collaborated with the sales team, contributing to the achievement of the company’s commercial goals
Provided consultations and sold Apple products and additional solutions.
Maintained an average transaction value consistently higher than that of colleagues.
Trained new staff members and ensured high customer satisfaction, building a loyal base of over 200 regular clients.
Consistently exceeded sales targets by 130–170% on average.
Sold Apple products, related items, accessories, services, and insurance plans.
Conducted service sales training sessions for sales consultants.
Active sales
Direct sales
Business communication
Retail trade
Customer service
Cash handling
Telephone negotiations