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Experience level:
Education level:
Bachelor
Languages:
Russian: Native
English: B2
Serbian: A1
Project Manager with 3+ years of experience managing IT projects. Led the full development cycle – from idea and requirements gathering to release and analytics.
Experienced in coordinating distributed teams (developers, QA, analysts, designers), implementing Agile/Scrum/Kanban processes, and launching commercial products. Skilled in building management systems, ensuring transparent communication, and delivering results on time.
1) Automated laboratory research document flow. Implemented QR-code form
recognition and centralized storage. Reduced data loss by 99.9%, cut processing
time by 30%.
2) Launched a SaaS platform for dance video learning. Managed team, deadlines, and
risks. MVP delivered in 3 months, 300+ subscriptions in the first month.
3) Developed a utility billing system. Automated data collection and tariff calculations,
introduced e-reporting. Reduced errors by 90%, eliminated Excel dependency.
Introduced Planning Poker – 75% of epics started closing on time.
4) Built a Telegram bot for booking classes. Response time improved by 43%, reduced
admin workload, increased online bookings. Documented processes attracted new
clients worth several millions.
5) Manage d 3 projects in parallel. With up to 8 team members and budgets
starting from 2M: planning, scheduling, resource allocation, stakeholder
management, prioritization, and documentation.
1) Implemented ERP for a chain of branches. Gathered requirements, migrated data, set
up processes, trained administrators. Saved 10–15 work hours/week per branch,
reduced overdue tasks by 50%, improved NPS by 20%, ensured 100% compliance, and
prepared for scaling (new branch opening).
2) Led creation and rollout of an LMS. Designed onboarding and career paths. Cut
employee adaptation time in half, prepared 4 assistants for teacher roles,
accelerated training by 60% (onboarding reduced from 3 weeks to 10 days).
3) Relaunched a branch and retention system. Conducted 25+ interviews, formed a new
team, introduced service standards. Achieved 80% employee retention, reduced costs
by 10%, increased CRR to 90% and NPS by 20%.
4) Built processes and culture. Managed recruitment and onboarding, standardized
documentation and regulations, automated key workflows, supported team growth.
Project and Team Management: Planning, Prioritization, Deadline control, Meeting facilitation, Risk and resource management, Task setting and performance tracking.
Processes and Methodologies: Implementation and adaptation of Agile/Scrum/Kanban, Workflow optimization, Team self-organization development, Roadmap and documentation management.
Communication and Collaboration: Cross-functional team coordination, Stakeholder and partner management, Expectation alignment, Transparent reporting.
Tools and Analytics: Proficiency in Jira, Confluence, Notion, Excel; Requirements and metrics definition, Data analysis for decision-making.