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Technical Support Specialist

Belgrade
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Location:

Belgrade

Birthday date:

22/09/1994

Experience level:

3-5 years

Education level:

Higher

Languages:

Russian: Native

English: A2

About

I am a responsible and focused specialist with experience in administrative support and customer assistance. Worked in accounting outsourcing and as a system analyst, so I’m comfortable with structured tasks, documentation, and communication. I adapt quickly, learn fast, stay calm under stress, and can handle routine. Motivated to take stable and consistent responsibilities and grow in a reliable team.

Work experience

Accountant

LLC “Balans”

2015-2018

Managed primary accounting documentation.

Prepared financial and tax reports.

Provided accounting support for companies with different taxation systems and legal forms.

IT Dispatcher / Junior System Analyst

LLC “Leopard”

2019-2020

Collected and wrote technical specifications (TS) for programmers.

Conducted software testing and reported bugs/issues.

Coordinated communication between developers and clients.

Monitored task progress and ensured deadlines were met.

Maintained documentation and records of IT projects.

Education:

Nizhny Novgorod State University named after N.I. Lobachevsky (UNN)

Faculty: International Trade

Specialisation: International Trade

Graduation year: 2012

Key skills:

Customer support Administrative tasks Document management Preparing reports Basic accounting Technical specification writing Software testing Coordination with teams and clients Attention to detail Fast learner Responsible