Symallor Doo Belgrade is an international consulting company headquartered in Belgrade. We operate in the Serbian market, with plans for further expansion. Our focus lies in providing business advice, management, marketing, and international business services. With a skilled team and extensive experience, we aim to deliver top-notch service to our clients and achieve outstanding results.
– Minimum of 2 years experience as a CRM/Retention Manager in iGaming, preferably in European, CIS, or Balkan markets.
– Deep understanding of the casino and betting industries, including user behavior, game mechanics, bonus systems, and relevant metrics (e.g., NGR, GGR, BR, LT, LTV, churn).
– Ability to drive results, focus on KPI, and adept at data-driven analytics and decision-making.
– Tech-savvy, adaptable, fast decision-maker, with a sense of humor, and ready to work in a fast-paced environment.
– English (at least B2 level)
– Russian (at least B2 level)
– Develop and manage communication strategies across email, SMS, push notifications, messengers, and in-platform promotions.
– Conduct in-depth analysis of campaigns and optimize them based on performance.
– Monitor key project metrics to ensure user engagement and retention.
– Segment the user base effectively to target various groups with tailored campaigns.
– Design visually engaging and effective email templates.
– Set up and manage bonus programs.
Conditions of Employment:
– Competitive salary
– Official employment
– Location: On-site work at the Belgrade office
– Work Schedule: Monday to Friday (5/2)
– Flexible start time between 9:00 AM and 11:00 AM
– Additional Days Off: Four extra days off per year in addition to the standard vacation
– Corporate Meals: Breakfast and lunch provided in the office
– Insurance: Private Health insurance provided after the probationary period
Everything about the vacancy is described above
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