Customer Support Specialist (Portuguese (Brazil) language)

Monvoko Service

Location:

Belgrade, Remote

Type:

Full-time

Salary:

€800 + KPI

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Monvoko Service

Customer Support Specialist (Portuguese (Brazil) language)

Monvoko Service is a fast-growing company specializing in providing technical support for users of online services.
We highly value ambition and the desire for continuous personal and professional growth among our employees.

We offer excellent career growth opportunities both for experienced professionals in technical support and for recent university graduates.

We provide comfortable working conditions and a friendly atmosphere that helps achieve goals and brings satisfaction and enjoyment to our team.

Requirements

– Portuguese language — native or near-native; English and/or Russian — fluent, at least Intermediate level;
– Experience in customer support or sales in Portugueseand/or English;
– Ability to work with CRM systems and other technological tools;
– Excellent communication and organizational skills;
– Responsibility, punctuality, and ability to work in a team.

Key responsibilities

– Providing high-quality customer support in Portuguese/English via email, phone, and online chat;
– Handling customer requests and inquiries in accordance with established customer service standards;
– Registering technical support tickets and coordinating with the technical support team to resolve customer issues.

What the company offers

– Official employment;
– Work schedule: 2/2;
– Friendly and young team;
– Training and professional development;
– Office in the center of Belgrade with convenient transport connections;
– Competitive and timely salary;
– Coffee and cookies;
– Remote work options are also considered (salary discussed individually).

Additional Information

If you are interested in this position, please send your CV and cover letter to the email job.monvoko@gmail.com address with the subject line “Customer Support Specialist (Portuguese language)”.
We will be happy to consider your application.

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