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ITea is a rapidly growing IT company delivering international projects and innovative IT solutions. Products developed by ITea are actively used by the world’s largest companies and industry leaders.
We are actively developing our product and expanding our team. We are currently looking for a Payment Systems Integration Specialist.
Our ideal candidate:
– communicates effectively in writing in Russian and English (Upper-Intermediate / B2 level or higher);
– has a good understanding of processes and is able to work with technical documentation (relevant education will be an advantage);
– has basic technical skills and a desire to learn new things;
– is attentive to detail, accurate, and responsible in their work;
– is able to multitask and respond quickly to changes in systems and processes;
– demonstrates initiative and a team-oriented approach.
What you will be doing:
– configuring payment solutions and supporting clients throughout all stages of the integration process;
– handling incoming requests in chats (Teams, Telegram, Slack);
– maintaining written communication with clients (primarily in English);
– advising clients during the setup process and helping them resolve any issues that arise;
– monitoring the accuracy and completeness of the integration until it goes live;
– collaborating with internal teams (backend developers, administrators, project managers) to resolve client-related tasks;
– maintaining and updating internal documentation: manuals, guides, and setup instructions.
We offer:
– a 5/2 schedule, daytime shifts, and flexible starting hours;
– a fixed salary, the possibility of an annual performance-based salary increase, plus KPI-based bonuses after the probationary period;
– the possibility of a hybrid work format after completing the probationary period;
– group Serbian language classes;
– 3 sick days per year;
– company-funded training opportunities;
– company gifts for major holidays;
– an individual budget for Friday lunches;
– team-building activities and large corporate events — we know how to work hard and have a great time together!
To become part of our team, you will need to complete the following stages:
Tell us about yourself, the employer will receive this information
Tell us about yourself, the employer will receive this information
The employer will receive your resume shortly!
