Experience level:
3-5 years
Education level:
Higher
Languages:
Russian: Native
English: B1
Serbian: A1
With several years of experience in administrative support, content management, and internal process coordination, I am confident in my ability to contribute positively to new team.
In my previous roles, I managed a wide range of administrative and organizational tasks: from handling financial documents and creating analytical reports, to maintaining internal communications, warehouse balances, and overseeing printed materials. I also have experience communicating with service providers and supporting various departments including marketing, HR, and IT.
After relocating to Serbia and taking time off to focus on family, I am now eager to return to a structured work environment. I bring with me strong interpersonal skills, a high level of responsibility, and the ability to work independently and efficiently. I am fluent in Russian and currently improving my English (B2) and Serbian (A1), which helps me integrate into international environments more easily.
Managed office supply chain, vendor relations, and daily operations
Led content creation for website and social media
Controlled advertising budgets and tracked marketing performance
Handled CRM inventory input and database maintenance
Collected and acted on customer feedback
Liaised with service providers (internet, rent, telecom, cleaning)
Achievements:
Revived brand presence on social platforms, increasing lead generation
Optimized ad spend by eliminating low-performing channels, saving ~30,000 RUB/month
Created performance reports with automated dashboards in Google Sheets
Conducted hiring processes and onboarding
Managed executive schedule and communication flow
Coordinated IT setups for new employees
Tracked project tasks and assisted with internal operations
Achievements:
Unified analytics reporting, saving time for executive review
Streamlined onboarding through digital request forms
Introduced mail automation filters, improving efficiency
Developed franchise concept from scratch, including training materials and pricing
Launched Chinese-made product line under new brand (in English)
Managed over 200 wholesale dealer relationships
Designed packaging and marketing content with freelancers
Supported legal documentation and contract processing
Achievements:
Created and led remote wholesale sales team of 10
Established commission structures and quality control protocols
Office Administration
Calendar & Task Management
Budget Control & Cost Optimization
Team Coordination
Recruitment & Onboarding
Google Workspace / MS Office
CRM / 1C / Slack
Content Management & Copywriting
Vendor & Supplier Relations
Event & Travel Planning
Bilingual Communication