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Administration

Belgrade
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Location:

Belgrade

Birthday date:

25/10/1994

Experience level:

1-3 years

Education level:

Master

Languages:

Russian: Native

English: A2

Serbian: A2

About

I am a responsible and organized administrator with a strong service mindset.
I pay close attention to details, work well with routine tasks, and aim to support smooth daily operations.
I am reliable, calm under pressure, and motivated to grow professionally.

Work experience

Administration

Male

Managing client appointments (online and offline)
Consulting clients on services, specialists, and treatments
Handling payments and pricing
Coordinating schedules and daily workflow of specialists
Resolving client issues and non-standard situations
Maintaining order in processes and documentation
Ongoing communication with clients (messages and calls)

Administration

Line

2025-2026

Managing client appointments (online and offline)
Consulting clients on services, specialists, and treatments
Handling payments and pricing
Coordinating schedules and daily workflow of specialists
Resolving client issues and non-standard situations
Maintaining order in processes and documentation
Ongoing communication with clients (messages and calls)

Education:

MGOU

Faculty: Art

Graduation year: 2019

Key skills:

Customer service & communication
Scheduling & coordination
Administrative support
Attention to detail
Stress management in service environments
Empathy and client-focused approach

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