Experience level:
More than 5 years
Education level:
Higher
Languages:
Russian: Native
English: A2
Serbian: B1
Now I work at online school. One of my responsibilities is interaction with students of our online school. I like to help our clients solve technical problems, answer inquiries.
I have 7 years administrative experience at online education. 11 years background in recruitment at Telekom, recruitment agency, Retail. I have remote working skills, experience in providing support customer relationships, ability to collaborate well with others, hardworking, open-minded, ready to learn something new.
I have a deep understanding of the importance of building strong relationships with clients.
I live in Serbia and have permanent resident identity card.
– Uploading materials, tests, certifications on GetCourse
– Student support – via email and chats, handling inquiries, onboarding, tech assistance, progress tracking
– Publication educational materials in closed chat rooms, reposting publications in social media, creating webpages on Tilda, etc.
– Email sending
Freelance (different remote projects: recruitment, resume writer, copywriter) | 2015, 2017, 2018
– Recruiting students and clerical workers for the school of robotics; I established cooperation remotely from Serbia with key contact persons of the career center of universities.
– Search candidates for Sales(B2B), IT; writing articles.
– Staff recruitment (Finance, Audit, Legal, Admin, Sales (B2B))
– Search for candidates, using different sources (job postings, Internet, employee referrals, networking, internal recruitment)
– Cooperation with recruitment agencies
– Interviewing and evaluation of candidates, presentation of candidates to line managers, coordination of interviews, in-person interviews with line managers
– Preparation of job offers
– Maintenance of database, reporting
– Participation in projects of automation recruitment processes
– Participation in Job Fairs
06.2013 – 09.2017 – maternity leave
– Staff recruitment (Finance, Audit, IT Audit, HR, Internal Communication, Legal, Admin, Procurements, Logistic)
– Search for candidates in different sources (job postings, Internet, employee referrals, networking, internal recruitment), internal reallocation of employees
– Cooperation with recruitment agencies, holding tenders
– Interviewing and evaluation of candidates
– Presentation of candidates to line managers, coordination of interviews, delivering induction trainings, participation in onboarding
– Maintenance of databases (Oracle), reporting
– Participation in projects of recruitment processes automation, design and implementation of recruitment standards and procedures
– Conducting webinars for regional recruitment specialists
In 2010 I got a corporate reward for a project of automation recruitment processes.
Computer literacy: MS Office, Google Workspace, Axapta, Oracle, Adobe Photoshop (basic skills), Figma (basic skills), Canva, Movavi Video Editor, CapCut, Trello, Evernote, Notion, GetCourse, Zoom, Slack, Tilda, ChatGPT.