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Experience level:
More than 5 years
Education level:
Higher
Languages:
Russian: Native
English: A2
Serbian: A2
I easily build rapport with people and quickly establish contact with both adults and children. I have experience teaching children and adults, and I am able to explain information clearly and simply while building trusting relationships. I adapt quickly to new tasks and consistently deliver strong results: I have completed probation periods ahead of schedule and have won most company competitions in sales and recruitment.
Organizing staff work and distributing responsibilities
Conducting interviews with job candidates
Creating and controlling work schedules
Coordinating and supervising operations across multiple retail locations
Maintaining basic administrative records and documentation
Training new employees
Assisting customers in selecting toys based on age and needs
Operating the cash register (processing payments, issuing receipts and refunds)
Monitoring stock levels and merchandise display
Receiving and checking deliveries, participating in inventory counts
Handling customer inquiries and resolving complaints
Organization and supervision of staff across three retail locations
Creating and adjusting employee work schedules
Coordinating daily store operations and task distribution
Ensuring compliance with service standards and company policies
Training and onboarding of new employees
Conducting interviews and participating in recruitment processes
Monitoring sales targets and key performance indicators (KPIs)
Controlling stock availability, product assortment, and timely deliveries
Liaising with suppliers and head office
Preparing reports on store performance and staff results
Working as a sales consultant during employees’ vacation periods
Mass cold calling of candidates
Search and recruitment of entry-level staff (mass recruitment)
Posting job vacancies on job boards and social media platforms
Initial screening of CVs and conducting phone interviews
Conducting interviews and evaluating candidates
Maintaining candidate database and personnel records
Communicating with employers and aligning job requirements
Full-cycle recruitment of personnel: from entry-level staff to top and middle management (production, sales, HR, etc.)
Analysis of staffing needs in cooperation with department heads
Creation and posting of job vacancies on job boards, social media, and professional platforms
Active sourcing of candidates (headhunting, direct search, databases)
Conducting phone and in-person interviews
Assessment of candidates’ professional skills and personal competencies
Management of the hiring process at all stages
Conducting interviews for managerial and key specialist positions
Maintaining and updating the candidate database and talent pool
Close cooperation with department heads on candidate selection and approval
Supporting onboarding and adaptation of new employees
Monitoring new employees during probation periods
Participation in the development of HR processes and internal policies
Monitoring labor market trends and salary levels
Working on employee retention and reducing staff turnover
Preparing recruitment reports and performance analytics
Facilitating internal communication regarding HR processes across departments
Full-cycle recruitment of IT specialists (developers, testers, DevOps engineers, analysts, project managers, etc.)
Sourcing candidates via job platforms, LinkedIn, professional communities, and databases
Conducting technical and HR interviews in collaboration with team leads and department heads
Assessing candidates’ soft skills and cultural fit
Cooperating with technical managers to define job requirements
Onboarding new employees and supporting their adaptation process
Monitoring probation periods
Tracking IT labor market trends and salary levels, ensuring competitive compensation within the company
Contributing to employer branding (HR marketing) initiatives
Organizing internal HR processes and communications
Supporting employee retention and motivation programs
Organizing offsite activities: corporate events, quizzes, quests, and team-building activities to strengthen team cohesion
Running a psychological group for employees aimed at developing emotional intelligence and communication skills
Resolving workplace conflicts and maintaining a healthy psychological environment within the team
Communication skills Staff management and team organization Training and employee onboarding Conflict resolution Psychological support Event and team-building organization Administrative and organizational skills Customer orientation and sales skills Multitasking skills