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Experience level:
1-3 years, 3-5 years
Education level:
Secondary, Vocational secondary
Languages:
Russian: C1
English: A2
I am polite, friendly, organized, and responsible, and I learn quickly. I enjoy interacting with people and helping them. Have significant experience managing social media on a non-professional level, including content creation, content editing, sourcing photos and videos, planning posts, and publishing appropriate content. I also have experience managing thematic business Telegram channels, company Instagram profiles, and business accounts on Yandex and 2GIS. I am also happy to participate in creative processes and projects. Experienced video editor and administrator specializing in commercial and entertainment video production with strong skills in client consulting and CRM systems. Proficient in multitasking, communication, and project coordination to enhance customer engagement and operational efficiency. Committed to leveraging technical expertise and interpersonal skills to drive business growth and foster positive client relationships.
• Management of social networks (Instagram, Telegram (several
publications on different todics from one entredreneur)), mail.
management of the YandexI business page, 2GIS business, data
updating, site filling/editing, video creation did eurung, content
credton trom reddy-llade midterld.
• Document processing electronic document processing.
• Participation in the organization and implementation of excursions in
the Southern Federal District, accompanying the group, photo/video
report.
• Coordination of projects for the design (decoration) of events and
photo zones (search for necessary materials, communication with
contractors, coordination with customers, organization and delivery
control).Direct participation in projects for the design (decoration) of
events and photo zones, help in creating decor, assembly/disassembly
of decor, help in design of flower compositions and flower bouquets.
• Communication with guests. consulting on services. managing SRM
svstems managing communication in WhatsApp business, handling
reviews and requests, receiving payments, maintaining the order of the
workplace, accounting for the avallability of consumables. additional
sales (services. cosmetics. lisetill snacks and teas, accessories), making
tea and lemonade.Social media management,, verification of e-mails,
work with reviews in the Yandex business/2GIS business.
• Creating photo/video content on the phone for social networks on a
daily basis (stories, posts, copying), video editing.
• Creating a flowwow page(russian flower and gifts delivery service),
managing an account, selling, updating data.
• Maintained accurate inventory records for spa supplies, preventing
shortages and ensuring uninterrupted service delivery to clients.
• Receiving goods, issuing orders, preparing documentation. Studying
the work program system and all its nuances. Working with office
equipment. Solving various problem situations. Achievements:
developing stress resistance, attentiveness, and the ability to find a
common language with different types of people.
• Buyer consultation, product presentation, help with selection,
maintaining order
in ine workolace
• Advised customers on product features and style combinations,
increasing purchase satisfaction and fostering repeat client visits.
• Consulting customers, assisting in selecting a product based on a
person’s request, studving information about various shoe brands,
individual models, their features, etc., maintaining order in the
workplace.
• Processed customer transactions efficiently while managing inventory
updates, contributing to improved stock accuracy and streamlined
store operations.
Сlient engagement, conflict resolution, customer relations, project coordination, negotiation, pc user, goodwill, responsibility, ability to work in team, working with office equipment, working with CRM systems, precision and attention to details, communication with guests, consulting clients, multitasking, video editing, mobile video shooting, image editing, working with documents and the programs like WORD, Excel, WPS office, etc.