I am a retail professional with over nine years of experience, seven of which were in leadership positions. I excel at strategic thinking, analytical thinking, and the ability to quickly adapt to change. My key competencies include: • Building effective teams: I trained and prepared over 10 employees for career advancement, several of whom became administrators and managers. • Process optimization: I implemented new product categories and sales strategies, increasing store turnover by 15-20%. • Achieving business goals: exceeding KPIs, including revenue, average order value, and LFL. I am a social work specialist, which allows me to find an individual approach to each team member and client. I am skilled not only in managing day-to-day operations but also in business development: I opened new stores in different regions and implemented service and merchandising standards. I strive for continuous development, am ready to solve complex problems and take responsibility for achieving high results.