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Location:
Belgrade
Birthday date:
28/01/1997
Experience level:
3-5 years
Education level:
Bachelor
Languages:
English: Native
Serbian: Native
German
About
I’m an experienced back-office professional with over 4 years in office management & HR roles in international companies. I hold a BSc in Economics (2020) and recently completed a QA & Software Testing course with top marks. Fluent in English and certified in German (B2), I’m confident in cross-cultural communication and collaboration. I’m empathetic, organized, and team-oriented, always ready to support colleagues and ensure smooth day-to-day operations. A quick learner, I’m motivated to grow professionally and take on new challenges. Linkedin: https://www.linkedin.com/in/jelena-mrkovic/
Work experience
Office Manager
Strabag
May 2021 - Mart 2023
• onboarding and offboarding
• organize different seminars and trainings for employees
• publication of advertisements internally and externally
• classifying job applicants
• arrange meetings & organize events (team buildings)
• arrange business trips (flight tickets and hotel bookings, transfers, applying for visa, keeping records of travel expenses)
• office supplies, update holiday and staff table, equipment list
• ordering equipment and software for employees
• translation of documents from German to English/German to Serbian or vice versa
• monthly processing of the activity report for each employee
Support Manager
DataArt
Mart 2023 - Jan 2025
• support to the HRM and Office Management
• onboarding and offboarding
• help Recruitment Specialists maintain internal databases
• organisation and coordination of internal corporate and team-building events
• assist with seminars and meetings
• meeting the office visitors (clients, guests, deliveries,catering, insurance, gifts…)
• document administration and postal services
• working with invoices and budget system
• control of cleaning service, repairs and office maintenance
• support and coordinate corporate holiday events
• organise celebrations of employee’s b-days, anniversaries,etc.
• coordination of internal corporate online shop
Education:
Singidunum University
Key skills:
• Communication • Teamwork • Problem-solving • Attention to detail • Highly organised & efficient • Certified in English, German, Excel, Software Testing & QA