Experience level:
Education level:
Bachelor
Languages:
Russian: Native
English: C1
Serbian: A1
Hi, I’m Rin.
In my past, I have a background in marketing, design and customer service. I love helping people, that’s why I have 2+ years of work in retail (fast copy centres), customer service (as a support technician at GoMobile). I also volunteered at cons such as Moscow Comic Con and G-fest in St. Petersburg. I recently moved to Belgrade and am eager to make connections. I think the best way to do that is through a service job, also, I’m a big coffee fan. So that’s why I want to switch my online profession to an in-person one as a barista. I’m quick to learn, punctual and an open person and I think I would be great addition to a team.
– Providing printing and copying services for visitors of copy centres
– Learning about new products and describing them to customers
– Strategically organise displays to encourage sales
– Handling cash exchanges with customers
– Providing printing and copying services for visitors of copy centres
– Learning about new products and describing them to customers
– Strategically organise displays to encourage sales
– Handling cash exchanges with customers
– Taking feedback from users and reporting it to managers of different business customers
– Replying to comments on app store platforms (GooglePlay, AppStore)
– Creating instructions about the rules and tone of voice of customer support communications for each specific business customer
multitasking
self-organisation
time-managment
customer service
attention to detail
coffee knowledge
teamwork
cash management