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Experience level:
More than 5 years
Education level:
Master
Languages:
Russian: Native
English: B1
Serbian: A2
• ERP & CRM Systems: SAP S4/HANA, Monolith ERP/CRM, 1S ERP • EDI & Business Process Automation: DirectumRX, WinShuttle, Electronic Document Flow • Data Processing & Programming: MS SQL (T-SQL), XML • IT Service Management: ServiceNow, ALM Octane, Planview • Project & Change Management: Backlog Management, User Stories, Process Optimization
• Consulting services for the implementation and pilot operation of 1S ERP and electronic document management system (EDI); ensuring the functionality of 1S ERP and EDI in accordance with the customer’s requirements.
• Administration of the DirectumRX docflow management system.
• Project manager for integration DirectumRX vs 1S ERP vs EDI
• Leading of the electronic document interchange integration project in the transition from SAP S4/HANA to 1S ERP. A seamless transition of the EDI integration solution from SAP to 1S was completed. The EDI functionality has been configured and tested with more than 20 major network clients and distributors.
• Backlog Management (change requests, user stories, defects)
• Optimization of electronic docflow and waybill integration in SAP S4/HANA (from tender to go-live)
• Leading of Digital Concierge improvements and Knowledge Base implementation on the ServiceNow platform
• Leading of evaluation and documentation of saved workarounds and the ineffective impact on the organization for Customer Service department
• Developed Winshuttle scripts to automate routine (saved more than 800 man-hours)
• Integrated electronic docflow in SAP (top 20 customers connected)
• Supported project implementation SAP S4/HANA (preparation of master data and specifications for EDI)
• Integrated electronic docflow in the “Monolith ERP” system (development and configuration of the xml package generator)
• Developed 40+ analytics reports & optimized program code in key methods in “Monolith ERP”
• ERP & CRM Systems – SAP S4/HANA, Monolith ERP, Monolith CRM, 1S ERP • Programming & Data Processing – MS SQL (T-SQL), XML, Winshuttle • IT Service Management & Process Optimization – ServiceNow, ALM Octane, Planview • BI & Reporting – Power BI, MS SQL Studio • Operating Systems – Windows, MacOS, Linux