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– Emerging Travel Group
– Business Development Manager
– Prioritize and build new business relationships with B2B partners (5 new partners in 2022 with a total capitalization of all partners of $32m).
Strategic management of the current partners of the Company (at the time of my transition, the Company had 80 partners with a total capitalization of $200k. As of the current date, there are 70 partners with an annual capitalization of $32m.
Technical integration of new partners via API (PMS, Channel Manager).
Collaborative Marketing Campaigns Innovative Profit Boosting Strategies.
Building analytical tools for traffic management, creating a knowledge base, and automating current processes.
Communication with marketing, development, support, and other departments on general business development issues.
– November’2020 — March’2023
– Emerging Travel Group
– Reservation Team Manager
– Solving difficult situations with hotel reservations around the world.
Negotiating with partners in Russian and English.
Handling ongoing booking requests.
The complete cycle of customer support (new bookings, relocation of guests).
Work with the accrual of compensation and loyalty programs.
Work in CRM systems, with internal company databases.
Consistently high KPI in the team.
Solutions to complex, problematic cases.
– December’2018 — November’2020
– сдвиг (sdvig) instagram.com/sdvig.global
– Artist & Booking Manager, Event & Logistics manager
– Full cycle of event organization;
Budget calculation of the planned event;
Searching for a suitable venue and sponsors;
Booking of local and foreign artists, communication during the organization and holding events, as well as keeping loyal relations after;
Target the audience;
Seeking specific channels and tools for promoting events online and offline;
Creation of advertising texts and compiling press kits of performing artists for posting on social media;
Gather and update the information online and offline resources (website, fliers, presentations);
Develop partnerships and keep effective relations with booking agencies, artists, venues, equipment distributors, printing houses, and direct participants in the organization;
Reaching warm and close relations with visitors of events;
Constant analysis, adjustments, and improvement of the work done;
Competitors’ activities monitoring
– April 2016 — December’2018
Excellent written and oral communication skills in both Russian and English,
Multitasking,
Event-management,
Operational Search and Analysis of a Large Amount of Information,
Stress Resistance,
Detail Oriented,
Market Understanding,
Acquisition and Co-Marketing,
Strategic Planning,
Staff Management,
Account Management,
Key Decision Making,
Relationship Building and Management,
Networking Strength,
Google Documents and Spreadsheets,
PowerPoint,
Zoom,
Atlassian Confluence,
CRM,
Extranet ETG,
Django Administration Tableau,
Grafana,
SQL,
Postman,
Slack,
Miro,
X-Mind
Bashkir State University
History and Philology Faculty
Philology
2010
I’ve grown as a Business Development Manager in the Connectivity & Strategic Partnerships Team in a fast-paced IT company.
I’ve been eager to develop new businesses, commercial, technical, and planning marketing strategies, and offer superb analytical and computer skills to help Emerging Travel Inc. grow its partner’s base.
