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Location:
Belgrade
Birthday date:
08/04/1997
Experience level:
3-5 years
Education level:
Bachelor
Languages:
Russian: Native
English: B2
About
Business System Analyst with 5 years of experience in requirements analysis, process modeling (BPMN/UML), and API documentation (OpenAPI/YAML). Proficient in Azure DevOps, OpenProject, JIRA, and MS Project. Skilled in writing user stories and acceptance criteria and designing API specifications. Experienced in Agile, Scrum, and Waterfall methodologies. Strong communication skills and experience collaborating with cross-functional teams and stakeholders.
Work experience
Business System Analyst
Konig Labs
Jul 2023 – May 2024
• Created documentation from scratch for two projects, increasing user satisfaction by 90%
• Modeled a complex client business process using BPMN and UML, reducing requirement approval time by 50%
• Managed the product backlog and prioritized tasks
• Documented APIs in OpenAPI (YAML) using Swagger and defined JSON requests and responses
• Wrote user stories and acceptance criteria, ensuring 100% alignment with requirements
Business System Analyst
Greenatom
Sep 2021 – Apr 2023
• Participated in the development of a Biometric Platform, which reduced unauthorized access to corporate systems and facilities by 97%
• Played a key role in the design, architectural planning, and implementation of the company’s Ecosystem (20+ systems)
• Wrote over 100 user stories for more than 10 enterprise systems
RPA Business Analyst
Mary Kay Inc
Jul 2020 – Aug 2021
• Launched 10 software robots, saving over 1,700 man-hours annually
• Conducted an audit and prioritization of processes, identifying bottlenecks in over 30% of them
• Optimized business processes, enabling employees to focus on more diverse and non-routine tasks
Junior Business Analyst
GK IT
Apr 2019 – Jun 2020
• Contributed to the development of a biometric-based time tracking system, increasing control accuracy by 35%
• Developed functional specifications for 3 software products
• Actively participated in presales, successfully helping to close contracts in 85% of cases
Education:
MIREA
Faculty: Information technology in public administration
Specialisation: Business Information Systems
Graduation year: 2019
Key skills:
• Business Process Modeling • Requirements Gathering & Analysis • Data Modeling • Process Optimization • System Modeling • Technical & Functional Documentation