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Business System Analyst

Belgrade
Added: 29.04.2026
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Location:

Belgrade

Birthday date:

01/09/1996

Experience level:

More than 5 years

Education level:

Languages:

Russian: Native

English: B2

Serbian: A1

About

Hi! I’m a System & Business Analyst with 5+ years of experience in IT and a background in software development. I work at the intersection of business and engineering, helping teams build clear, scalable, and reliable digital products.

At my last role, I worked as a Systems Analyst in a large bank’s product team, where I contributed to the launch and growth of a secure cloud service within the bank’s fintech ecosystem. The product was successfully delivered to production and scaled from a few dozen users to nearly 70,000 users.

My key focus areas include:
• Integrations in microservice-based architectures (REST API, message brokers)
• Requirements elicitation, analysis, and documentation (UML, BPMN)
• Strong communication within cross-functional teams and with stakeholders
• Clear documentation and structured requirements as drivers of product quality

I have experience working in cross-functional teams of 30+ members, including backend, frontend, QA, DevOps, support, and design specialists. My role was to align expectations, requirements, and implementation across teams.

I also participated in building the administrative panel of the service and supported the product throughout its full lifecycle.

I continuously invest in professional growth in systems analysis and architecture, with a recent focus on architectural approaches and integration solutions.

I believe strong products are built where requirements are transparent, communication is effective, and attention to detail matters. 🙂

Open to new professional opportunities, networking, and discussions about interesting challenges.

Work experience

Software Engineer / Analyst

ITV Group

Jun 2020 - Jan 2022

• Documented project and system requirements
• Developed and maintained application code in C++
• Created and maintained technical project documentation
• Defined and analyzed API requirements; tested APIs using Postman
• Wrote SQL queries and worked with PostgreSQL databases
• Created and assigned tasks for development and QA teams
• Analyzed application and system logs provided by technical support

System Analyst

ITV Group

Jan 2022 - Jan 2025

• Collected, formalized, and documented requirements from stakeholders and Product Managers
• Defined and documented functional and non-functional requirements, Use Cases and User Stories
• Designed BPMN and UML diagrams (including sequence diagrams)
• Created and maintained technical and user documentation in Confluence
• Documented integration interactions between systems
• Built UI prototypes in Figma
• Analyzed and specified API requirements and performed API testing using Postman
• Analyzed network traffic using Wireshark
• Created and managed tasks for developers and QA
• Participated in database design with architects; worked with PostgreSQL and wrote SQL queries
• Collaborated with the team across all stages of design, development, and testing
Key Achievements
• Successfully delivered a large integration project supporting Profile M of the international ONVIF specification (SOAP-based integration), including:
– requirements elicitation and formalization;
– full functional documentation;
– creation of epics and task breakdown for development and testing.
• Collected and documented requirements and created end-to-end documentation for a new company product:
– prepared technical specifications for developers;
– designed UI prototypes;
– wrote test cases for the QA team.
• Created a Confluence documentation space for onboarding junior team members to the project

System/Business Analyst

TechnoDiasoft

Feb 2025 - Jan 2026

Secure cloud service for storing, sharing, and collaboratively editing user files within the bank ecosystem
• Collected, analyzed, aligned, and documented business and system requirements from stakeholders in Confluence
• Modeled AS IS / TO BE business and system processes
• Formalized processes and requirements using BPMN and UML diagrams
• Collaborated closely with the development team throughout all feature delivery stages
• Created and clarified tasks for backend and frontend teams
• Designed API-based integrations with adjacent products and services
• Participated in architecture design, including microservices design and documentation
• Worked with databases: ERD design in collaboration with architects and writing SQL queries
Key achievements
• Gained hands-on experience with load testing and participated in SDK design within the project
• Contributed to the implementation of a large-scale bank-wide feature, where our product played a key role in the overall solution. The product was successfully scaled from a few dozen users to nearly 70,000 users.

Education:

Kabardino-Balkarian State University named after H.M. Berbekov

Faculty: Faculty of Mathematics

Specialisation: Bachelor’s Degree in Applied Mathematics and Computer Science

Graduation year: 2018

Kabardino-Balkarian State University named after H.M. Berbekov

Faculty: Faculty of Mathematics

Specialisation: Master’s Degree in Applied Mathematics and Computer Science

Graduation year: 2020

Key skills:

REST APIs, SOAP, Postman, Swagger, Confluence, UML Tools, User Interface Prototyping, Agile/Scrum, Requirements Analysis and Management, User Stories, Use Cases, Microservices Architecture