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Cheelee
Senior Moderation Team Lead
• Lead the international department of a newly established startup focused on social media.
• Managed a team, mentored new teammates, and collaborated with the accounting department.
• Responsible for hiring and onboarding new colleagues.
• 4 new colleagues became workers of the month according to periodical metrics.
• Developed a system of motivation and training for teammates with low performance metrics.
October 2023 – present time
TikTok Russia LLC
Content Manager (Live Streaming)
• Led the newly founded department of live streaming, responsible for content safety and teamwork coordination.
• Successfully launched a new department, building it from the ground up.
• Exceeded content moderation targets, ensuring a high-quality user experience.
• Demonstrated exceptional leadership and teamwork skills.
December 2021 – December 2022
TikTok Russia LLC
• Managed content safety for the platform’s short video content.
• Achieved best moderation metrics in the team with an average of 1200 cases per shift.
• Maintained a 98-100% accuracy average for 36 months.
• Successfully maintained the product’s smooth operation and user-friendly experience.
• Built a trustworthy connection between teammates for better collective performance.
September 2019 – December 2021
Project Management, Content Moderation, Team Leadership, International Collaboration, New Department Establishment, Team Motivation and Training, English (C1), Mandarin Chinese (B2), Russian (C2), Japanese (A2), German (A2)
South Ural State University
– Institute of Linguistics and International Communications
– Foreign Region Studies (China)
– 2018