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Customer service/ anything with english language

Planning to move to Serbia
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Location:

Planning to move to Serbia

Birthday date:

22/04/1994

Experience level:

Education level:

Среднее специальное / Vocational secondary

Languages:

About

My name is Maryam, I am 29 years old. I was born and live in Moscow. I speak Russian and English fluently.

Work experience

SendIt, Moscow–Logistics/customer service October 2016 – April 2020 – consulting clients on logistics issues – construction of logistics schemes of varying degrees of complexity
BRAVAST, Moscow – Procurement specialist April 2020-October 2020 · Research and monitor industry activity and ensure acquisition of bid opportunities · Track and manage submitted tender opportunities and initiate follow up process · Manage and maintain bid library of current and bespoke company information and literature
Unified Visa Center, Moscow – Visa Specialist October 2020 – April 2023 · Communicating with clients and understanding their immigration requirements · Development of an individual plan for collecting documents and obtaining a visa
Grocery delivery service “Pokupkin”, Moscow – Social media manager/Customer service specialist July 2023-December 2023 – creating a content plan for the brand’s social media, – creating product descriptions, creating advertising texts and press releases – communication with clients, customer support, – search for suppliers and subsequent communication with them

Edicuation:

Institute of Secondary Vocational Education named after. K.D. Ushinsky, Moscow – Social worker specializing in child psychology 2010-2014

Key skills:

English language, translation, customer service, logistics, russian language, marketing, media

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