Experience level:
More than 5 years
Education level:
Higher
Languages:
Russian: Native
English: B1
Successful experience in sales as a sales manager, customer service manager in different segments (retail, wholesale)
Ability to work with information, knowledge of SAP
*Participate in the preparation of pre-order sessions, including translation of information related to the products of the represented brands from English into Russian. translation of catalogues. Proofreading, writing product texts.
* Filling specifications for marketplace Wildberries. Filling product cards with information. Entering sales reports in 1C.
* Successful sale of goods from free stock, goods on pre-orders.
*Consulting wholesale customers, providing information about promotions, pre-order session.
*Inputting orders into 1C with verification of compliance with the conditions of order placement. Creation of specifications, invoices and other documents according to the regulations.
As a senior CS manager response for Central federal district and South federal district customers, Key account customers.
*Place and process orders in SAP, create deliveries, coordinate and control shipment process. Control order completeness; fulfilment status, all the changes/issues regarding order processing (product availability, delivery terms, price etc.)
*Interacting with Sales/Marketing/Logistics departments and credit control (providing information regarding placed orders, promotion activities. Check payments and debt ).
* Coordinate the process of claims processing and goods returns, when necessary
* Provide updated reports to the sales department and CS manager (daily, weekly)
* Timely making and handling purchase orders to plants, control their performance in terms.
* Maintain documents to customers (wholesale and Key Account)
Teamwork, active, responsible, initiative, efficient, capable, hard-working.