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Customer support

Belgrade
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Location:

Belgrade

Birthday date:

24/04/1994

Experience level:

More than 5 years

Education level:

Incomplete higher

Languages:

English: B2

Serbian: Native

About

I consider my greatest strengths to be my ability to work effectively in a team, a strong work ethic and discipline, as well as good organizational skills. I enjoy sharing knowledge with others and have a constant desire to learn and develop new skills.

Work experience

Telecomunication engineer

Roaming networks

04.2019./01.2026.

Configuration and maintenance of mobile networks components for LTE and 5G. Support for field teams.

Education:

Univerzitet u Beogradu

Faculty: Faculty of Biology

Specialisation: Ecology

Graduation year: still studying

Key skills:

I have strong communication and interpersonal skills, allowing me to understand customer needs and provide clear, helpful solutions. I am patient, adaptable, and able to remain calm under pressure when handling challenging situations. I enjoy sharing knowledge with others and have a constant desire to learn and develop new skills, especially in improving customer experience and problem-solving.