Location:

Belgrade

Work permit:

Russia / Russia

Education level:

Неоконченное высшее / Incomplete higher

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Customer support agent

Work experience:

Guru Service, Technical Support Agent,
– Provided technical support to customers.
– Resolved customer issues and inquiries related to technical problems via chats, tickets and phone calls.
– Assisted customers in troubleshooting and resolving software and hardware issues.
– Maintained accurate records of customer interactions and solutions provided.
– Demonstrated excellent communication and problem-solving skills.
– Received positive feedback from customers for exceptional customer service.
апр. 2022 г. – сент. 2023 г

Key skills:

Прием телефонных звонков, Внимание к деталям, Коммуникация, Поддержка клиентов

Edicuation:

пензенский государственный технологический университет, Факультет автоматизированных информационных технологий, «Применение и эксплуатация автоматизированных систем специального назначения», 2019