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Customer support agent

Belgrade
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Location:

Belgrade

Birthday date:

07/03/1998

Experience level:

Education level:

Неоконченное высшее / Incomplete higher

Languages:

About

Work experience

Guru Service, Technical Support Agent, – Provided technical support to customers. – Resolved customer issues and inquiries related to technical problems via chats, tickets and phone calls. – Assisted customers in troubleshooting and resolving software and hardware issues. – Maintained accurate records of customer interactions and solutions provided. – Demonstrated excellent communication and problem-solving skills. – Received positive feedback from customers for exceptional customer service. апр. 2022 г. – сент. 2023 г

Edicuation:

пензенский государственный технологический университет, Факультет автоматизированных информационных технологий, «Применение и эксплуатация автоматизированных систем специального назначения», 2019

Key skills:

Прием телефонных звонков, Внимание к деталям, Коммуникация, Поддержка клиентов

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