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Customer support / helpdesk

Belgrade
You can open access to the talent’s contacts for only 5 euro!

Location:

Belgrade

Birthday date:

19/09/1998

Experience level:

3-5 years

Education level:

Languages:

Russian: Native

English: C1

Serbian: A1

About

First of all, I’m a fast learner with a positive attitude and a passion for helping people. I have strong hands-on experience in people-oriented roles, such as housekeeping and nanny work; and I enjoy solving problems and working as part of a larger team. I am fluent in Russian and English and currently learning Serbian.

Work experience

Nanny, housekeeper

Self-employed, Russia & Serbia

December 2022 - ongoing

As a trustworthy housekeeper, I have been assisting families with their cleaning, ironing, cooking & dog-walking chores. I have been employed with different households both in Russia and Serbia in different roles, some of which included looking after children. In that kind of position, I have been providing quality care to younger family members aged 4-12. Some of the highlights I can mention include looking after a boy on the autistic spectrum and helping him blend in with his new Serbian environment; managing a four-pet household while the family I worked for was away; and staying with a schoolgirl and her dog for a week.

Education:

SWSU, Kursk, Russia

Faculty: Faculty of Fundamental and Applied IT-technology

Specialisation: Software Engineering

Graduation year: 2023

Key skills:

First things first, I am strongly knowledgeable of Windows 10/11 as well as highly proficient in Microsoft Word, Excel, PowerPoint & Google Docs. That is also backed by good experience in making university-level presentations & projects.
Finally, I am good with C#, Unity, Visual Studio, Inkscape & Aseprite.