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Guest Services, Front Office, Operations

Belgrade , Serbia
You can open access to the talent’s contacts for only 5 euro!

Location:

Belgrade , Serbia

Birthday date:

12/01/1995

Experience level:

Education level:

Bachelor

Languages:

Russian native speaker

English B2

German B1

About

Work experience

Miracle Resort Hotel, Antalya, Turkey
Guest Relation Supervisor
01.2020 – 11.2024

Education:

Saint-Petersburg State Agrarian University, Saint-Petersburg, Russia
• Bachelor`s Degree in Engineering (2013 – 2017), Mechanical
engineering.

American Hotel & Lodging Educational Institute (AHLEI)
• Hospitality and Tourism Management Program (HTMP) (2018 –
2019)

Key skills:

Fast learner, Excellent analytical and communication skills
Conflict resolution, Customer service excellence,
Advanced PC user: Excel, Word, PowerPoint, Fidelio, X-Pos, KOMPAS-3D,
basic C#