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Experience level:
More than 5 years
Education level:
Bachelor
Languages:
Russian: Native
English: C1
– Managed performance partners — including IB affiliates, trading communities, KOLs, and multi-level networks — across performance-based models (RevShare, CPA), resulting in a 30% increase in active trading partners and a 10% growth in regional trading volume within 6 months.
– Led and mentored a team of account managers and served as the local lead for 3 additional regional members, driving productivity and consistency across 3 markets.
– Removed growth blockers such as delayed rebate payments, inconsistent commission reports, and unclear compliance updates through proactive coordination with product, finance, and legal teams — resulting in 40% faster partner payouts and higher partner satisfaction.
– Streamlined workflows and introduced scalable processes to improve partner experience and operational efficiency.
– Worked with Marketing and Product to evolve the regional partnership program using competitive and behavioral insights.
– Managed annual budgeting and resource allocation for partner acquisition and retention activities,
consistently achieving monthly growth targets within planned spend and optimizing ROI through
data-driven campaign prioritization.
– Identified and mitigated fraudulent activity (trading manipulation and KYC misuse) in collaboration with the Anti-Fraud department; introduced sanction measures that reduced losses by 10%.
Achievements
– Launched a regional partner contest that boosted activations, conversion, and engagement—driving measurable revenue growth and strengthening partner loyalty.
– Designed and implemented a cold-hunting process from scratch, creating a predictable pipeline of high-value clients and expanding the region’s strategic footprint.
– Successfully managed team restructuring during an unexpected office shutdown, maintaining operational stability, partner satisfaction, and regional revenue performance.
– Launched personalized development plans aligned with both their career aspirations and company strategic needs.
– Quickly adapted to a new industry and mastered payment-processing workflows within a short timeframe, becoming fully effective in partner operations and technical communication.
– Managed key merchant accounts: handled requests, resolved issues, prioritized escalations, and ensured uninterrupted service delivery.
– Monitored daily transaction volumes and merchant activity, identifying risks or anomalies and implementing corrective retention measures.
– Prepared financial and operational reports, including cash flow statements and reconciliation details.
Achievement
– Achieved measurable results within a short 6-month period in a new industry: completed 5 KYC cycles, finalized 3 multi-method payment integrations, and resolved a high-impact merchant dispute, strengthening the company’s reputation and operational stability.
Achieved planned targets for attracting and engaging partners in collaboration with the company.
Expanded the client base by 40 % by fostering mutually beneficial collaboration terms and maintaining close interaction with company partners.
Executed multiple projects within the marketing department to engage partners and bolster loyalty towards the company.
Coached department employees to optimize their performance, offering guidance and fostering
professional development.
Liaised with 400+ partners accounts generating up to 30 % in annual revenue;
Gathered customers need and worked with product development teams to implement changes based on the feedback;
Designed motivational contests and initiatives to encourage high sales performance.
– Affiliate & IB program development and scaling
– Revenue growth through partnerships and referral channels
– High-value partner acquisition & retention
– PnL ownership & performance optimization
– Market expansion across SEA / global markets
– Data analysis for partner performance (conversion, LTV, ROI)
– Building and leading regional sales teams
– CRM & pipeline management