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March 2023 – September 2023
7 months
City Restaurants, LLC
Assistant Restaurant General Manager/HR manager
– Search for candidates for vacancies of various levels of complexity (line staff, specialists, managers).
– Reception and training of employees, conducting personal interviews and group formats.
– Evaluation of candidates for personal qualities and professional competencies,
– Motivation and support of employees.
– Participation in HR projects of the personnel department.
– Coordination, adaptation of new employees;
– Budget planning for personnel recruitment;
– Formation of internal and external personnel reserve (work with newcomers, students);
– Development of normative and regulatory documentation, standardization and regulation of HR policies and procedures;
– I have experience in employment of migrants (registration, interaction with FMS and other bodies), I have experience in personnel management.
I initiated a project of special training for managers of staff with disabilities and employees with disabilities.
The aim of the project is to increase the loyalty of selection to applicants with special developmental needs and disabilities, to expand the staff, to increase the possibility of professional development for applicants with disabilities and brand loyalty.
– Excursions for employees with disabilities
– Tracking the percentage of effectiveness of conducted excursions, influencing the integration process.
– Maintaining the employer brand and accompanying the candidate through all stages: from the interview to the moment of employment.
– Developing the corporate culture of the company (creating a corporate newspaper, organizing and conducting corporate events);
From the achievements I can note: Excellent knowledge of methods and tools of selection and interviewing, successful experience in recruitment, improvement of corporate culture of the enterprise and the image of the company in the labor market through participation, as well as initiation of relevant projects.
– Increasing sales, profits and productivity, planning the restaurant budget, responsibility for the fulfillment of all budget items.
– Implementation of marketing programs.
– Maintaining a high level of product quality.
– Controlling the document flow in the entrusted restaurant.
– Adhering to company standards for guest satisfaction.
– Maintaining constant communication with restaurant guests.
– Organizing and controlling inventory in each division of the restaurant and analyzing inventory results.
– Responsibility for the safety of working conditions in the performance of employees’ duties.
April 2022 – February 2023
11 months
Book Labyrinth Ltd.
Store Directors
– organization of the store’s work;
– control over fulfillment of set tasks;
– personnel management (selection, training, motivation, adaptation of new employees);
ensuring sales volume fulfillment, working with KPI indicators;
– maintaining a high level of customer service;
– control of compliance with company standards;
– control over the safety of goods;
– financial and commodity reporting.
– managerial experience of effective personnel management;
– orientation to personal and team
– results;
– responsibility;
– diligence;
– activity;
– initiative.
March 2022 – September 2022
7 months
KSC Expert
IT recruiter
– Placement of vacancies in mass media, internet.
– Point recruitment (large international companies of IT, Digital, Construction, FMCG, Oil&Gas markets, providing the best opportunities for professional and career growth).
– Conducting initial interviews via video link
– Calling candidates.
– Organization of follow-up interviews with the manager.
– Control of internships, induction.
– Keeping statistics.
– Reporting.
February 2020 – March 2022
2 years 2 months
Moscow-McDonald’s LLC
Assistant Director (Human Resources Manager)
– Managing the restaurant and ensuring its stable operation;
– Fulfillment of the company’s financial indicators;
– Work with personnel (recruitment, adaptation, training, performance evaluation), ensuring optimal level of labor costs, scheduling and keeping timesheets;
– Controlling compliance with service standards, working with guests, preventing conflict situations;
– Preparation of daily, weekly and monthly reports
– Organization and control of inventory in each division of the restaurant and analysis of inventory results;
– Ordering products, working with suppliers.
– Proper execution of all procedures at all stations of the restaurant operation;
– Participating in the introduction of marketing programs and their successful implementation;
– Maintaining a high level of product quality;
– Adaptation and training, performance appraisal and career development of employees, minimizing employee turnover;
– Adhering to company standards for guest satisfaction.
– Compliance with health and safety regulations;
– Interaction with regulatory authorities.
Achievements:
– Managing a team of 150 people.
– Our restaurant was the first in the world to implement the Best Burger initiative
– Leadership in turnover and sales of seasonal items
No experience
Key skills:
● Exel
● Word
● MS Outlook
● Webmail
● MS PowerPoint
● 1C: Accounting
Cheboksary College of Construction and Urban Economy
Installation and operation of sanitary equipment, ventilation, heating and air conditioning
2017
Cheboksary College of Construction and Urban Economy
Installation and operation of sanitary equipment, ventilation, heating and air conditioning
2017
About me
– Leadership skills and ability to manage and inspire a team to achieve goals and metrics.
– Knowledge of legislation and regulations related to restaurant operations.
– Communication skills and the ability to find an approach to different people.
– Strategic thinking: ability to see the big picture and make decisions based on the company’s long-term goals.
– Change management: the ability to adapt to new conditions and find the best solutions for business development.
– Financial Thinking: understanding financial performance and being able to make the right decisions to improve the company’s financial results.
– Analytical skills: ability to analyze data and make informed decisions based on facts.
– Stress tolerance: the ability to remain calm in difficult situations and find solutions to overcome challenges.
– Team player: willingness to work in a team and maintain team unity to achieve common goals.
