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Experience level:
More than 5 years
Education level:
Languages:
Russian: Native
English: A2
Serbian: A2
HR specialist with experience in personnel administration and HR processes. Experienced in managing HR documentation, internal policies, employee onboarding, and supporting HR functions within a company. Able to handle large volumes of information and structure data effectively.
Experience in HR document management, scheduling, system implementation (Bitrix24), and employee interaction on organizational matters.
Career progression: from Junior HR Manager to sole HR Manager
-Managed and monitored employee work schedules (office, retail, production, warehouse)
-Maintained records of employee working hours and leave
-Prepared HR reports in line with internal processes
-Worked with employee data, ensuring proper structuring and accuracy
-Participated in the implementation of the Bitrix24 CRM system and process setup
-Analyzed existing HR processes and proposed improvements
-Interacted with employees on work-related and organizational matters
-Supported HR documentation and administrative processes
-Worked with 1C
Career progression: Sales Advisor (2012–2014) → Department Manager (2014–2021) → HR Assistant (2021–2022)
-Coordinated team operations and task distribution
-Created and managed employee work schedules
-Ensured achievement of KPIs and smooth store operations
-Trained and onboarded new employees
-Participated in recruitment processes
-Assisted in conducting HR audits across stores
-Analyzed processes and provided recommendations for improvement
-Provided customer service and support
-Maintained store standards and operational procedures
-Bitrix24
-Coordination of processes and tasks
-Monitoring task deadlines
-Implementation of Bitrix24 system
-Process optimization
-Multitasking and prioritization
-Maintaining HR documentation
-Employee onboarding and documentation
-Managing internal policies and procedures
-Supporting onboarding processes
-Managing vacation schedules
-Data management and analysis
-Report preparation
-Information structuring
-Attention to detail
-Development of job descriptions