KPI 100% achievement, great experience in HRSS (2011-2024): labour documents, prepare and sign documents with employees, quality control of HRSS, administration of benefits, work with providers
Responsibilities for last 5 years:
-Аdministration of VMI and life insurance programs for Bank employees.
-Work with insurance companies, including prolongation of contracts, maintenance of databases of insured, verification, payment of bills.
-Accounts management. Write-off of expenses on paid bills, work with the finance department, distribution of expenses by various cost codes, creation of reserves on accounts, full responsibility for correct balances on the accounts of VMI and life insurance.
-Working with Management Policies and Procedures.
-Consult employees on insurance programs (telephone – hotline – response up to 3 beeps, e-mail, internal system – cases from employees, chat – response up to 30 seconds).
-Maintaining databases of insured persons under insurance programs.
-Calculation of amounts for deduction of insurance premiums, submission of salary data according to Policies, debiting employees based on statements and memoranda.
-Operation and elimination of system errors in internal systems.
-Updating corporate Intranet pages.
-Writing instructions and templates for the work of the department.
-Writing articles for Bank employees.
-Conducting presentations and telephone conferences together with insurance companies for employees.
-Ensuring proper storage of the department’s documentation, its archiving.
-Participation in projects of the HR Department.
-Active participation for 5 years and 1 year as a leader (head) of the Management staff motivation team.
-Administration of benefits programs (additional education, encouragement for seniority …).
-Organization of medical examinations of employees.
-Updating internal personnel accounting systems.