Experience level:
More than 5 years
Education level:
Languages:
Russian: Native
English: B1
I have a strong background in B2B telecommunications, working closely with technical and financial teams to support clients, resolve issues, and coordinate infrastructure projects. I’m detail-oriented, calm under pressure, and experienced in communicating with both technical staff and business clients. Relocated to Serbia recently, I’m eager to apply my structured, solution-focused mindset to a support role in a dynamic international environment.
Active wholesale sales of telecom services (DATA IX, IP transit, L2/L3 channels, DDoS protection) to
regional operators and content providers across Russia.
Developed and maintained partnerships with major national carriers such as MTS, Beeline, Megafon,
ER-Telecom.
Onboarded over 30 new autonomous systems (AS) to the DATA IX traffic exchange network.
Managed the full client journey: prospecting, needs analysis, negotiation, and project handover to
technical teams.
Coordinated “last mile” connectivity projects in Saint Petersburg, liaising with property management
companies to obtain necessary permits.
Led infrastructure negotiations for opening a new PoP in Veliky Novgorod, including rack rental and
fiber leasing
Specialized in security systems, primarily video surveillance solutions.
Conducted cold calling, client meetings, technical solution design, and deal execution
Sourced and onboarded insurance market agents (both individuals and organizations)
Managed sales staff operations, trained employees, handled complaints, ensured compliance with
company standards
Attracted clients in the insurance market, negotiated contracts, facilitated product integration and
development
Strong communication and problem-solving skills developed in telecom client-facing roles. Experience in coordinating with multiple departments to resolve service and infrastructure issues. Comfortable handling requests, following procedures, and working under pressure. Quick to learn internal tools and workflows. Attentive to detail, reliable, and customer-oriented