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Lead Sales Manager/ Business Development Manager

Belgrade
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Location:

Belgrade

Birthday date:

21/05/1994

Experience level:

Education level:

Бакалавр / Bachelor

Languages:

About

Dynamic Sales Development Manager with a proven track record in prospect identification and successful conversion of leads into loyal customers. Superior communication skills, adept at comprehending client needs, and closing deals. Acknowledged for creativity and resourcefulness, consistently surpassing sales, revenue, and profit targets

Work experience

XCar (Taxi Aggregator) Regional Business Development Manager • Built customer acquisition strategy, generating monthly growth of 10-13% • Developed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking • Monitored competitive activity and market conditions to provide feedback to management • Collaborated with marketing team to develop successful marketing strategies • Reduced digital marketing costs per visit by 15% through improved strategies • Gathered customer needs and worked with product development teams to implement changes based on feedback 05/2022 – 01/2024
Skillbox (EdTech) Sales Lead Manager • Initiated new sales and marketing plans for product rollouts, including developing sales, distribution and media strategy • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction. • Effectively presented information to customers and responded to questions • Coached employees in successful selling methods and encouraged cross-selling for additional products and services • Attended weekly meetings with to discuss and optimize strategies 05/2019 – 03/2022
Wikium (EdTech Sales Manager • Increased sales and profits by 24% by applying active management strategies and improving sales training • Maintained relationships with clients and found new ones, identifying needs and offering appropriate services • Held weekly meetings with the lead sales manager to determine methods to overcome obstacles in sales • Tracking indicators for the implementation and implementation of continuous improvements • Conducted CRM on a daily basis 03/2018 – 05/2019

Education:

Moscow State University Economy Faculty Management 2015

Key skills:

Marketing Strategy , Sales Management, Team Management , Market Research, Microsoft office, Customer Relationship Management (CRM), Critical Thinking, Communication skills, Public Speaking, Empathy, Assertiveness

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